WEB DESIGN CASE STUDY

10/01/2024 16:06 - By Corporate Value Consultancy

When Design Took a Wrong Turn

The Wrong Path: 
Imagine a bakery renowned for its exquisite pastries and warm atmosphere. They decide to revamp their website, eager to capture the essence of their charm online. Unfortunately, they fall prey to a common misstep – prioritizing aesthetics over user experience.

The Glittering Facade: 

The new website stuns at first glance. High-resolution photos of pastries glisten under studio lights, elegant fonts swirl across the page, and animations dance playfully. But beneath the dazzling surface lurks a usability nightmare.

The Wrong Turns:
  • Confusing Navigation: Menus are hidden behind cryptic icons, crucial pages are buried deep within sub-menus, and breadcrumbs offer no guidance. Frustrated visitors abandon their pastry cravings in search of simpler options.
  • Unreadable Text: The bakery's signature script font, charming on packaging, becomes an illegible eyesore on screens. Important information like opening hours and location fades into blurry oblivion.
  • Mobile Neglect: The website, painstakingly crafted for desktop viewing, becomes a pixelated mess on smartphones. Zoom-in fatigue sets in, and potential customers tap away in disappointment.

The Bitter Outcome: 

Traffic plummets, online orders dwindle, and customer inquiries skyrocket with complaints about the confusing website. The bakery's initial excitement curdles into frustration and lost revenue.

The Right Recipe: 

What if, instead of chasing visual trends, the bakery had focused on user-centred design?
  • Intuitive Navigation: A clear menu with descriptive labels, strategically placed calls to action, and a logical sitemap would guide visitors effortlessly to their desired treats.
  • Readability Reigns: Easy-to-read fonts, ample contrast, and proper spacing would ensure information is readily devoured, not squinted at.
  • Mobile-First Mindset: Designing the website for mobile screens first, with responsive layouts and touch-friendly elements, would cater to the bakery's on-the-go clientele.

The Sweet Spot: 

By prioritizing usability and accessibility, the bakery could have baked a website that:
  • Enhances Brand Perception: A user-friendly website reinforces the bakery's image of customer-centricity and attention to detail.
  • Boosts Conversions: Streamlined navigation and clear calls to action lead to more online orders and increased revenue.
  • Cultivates Customer Loyalty: A positive online experience translates to happy customers who return for more virtual (and real) pastries.

This is Where We Come In:

At Corporate Value Consultancy, we believe beautiful websites should also be functional. We don't just design pixels; we craft user experiences that convert. We partner with businesses like the bakery to understand their goals, their audience, and their unique brand. Then, we bake delicious websites that are:
  • Intuitive and User-Friendly: We prioritize clear navigation, accessible information, and seamless interactions.
  • Visually Appealing and Consistent: We design websites that reflect your brand identity while remaining modern and engaging.
  • Optimized for Performance: We ensure your website loads quickly, functions flawlessly across devices, and attracts search engine love.

Don't let your website become a cautionary tale. Contact us today, and let's bake a digital masterpiece that brings your business the sweet rewards of good design.
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Corporate Value Consultancy